Emergency Services

2019 Jan 19-21 Winter Storm Prep Long Lake & Raquette Lake Info

Friday, January 18, 2019
From Long Lake Town Supervisor Clark J. Seaman

Long Lake and Raquette Lake residents, considering the winter storm forecast for this weekend, I want to share some information with you.

Yesterday our neighboring supervisors and I met with representatives from NYSEG to continue discussions regarding the power outages (more on that at a later date). At that meeting they assured us that they have crews on standby this weekend to respond as quickly as possible to any power outages.

Today Chip Farr and I participated in a conference call with NY state officials from various agencies to discuss preparations for this weekend. Forecasts, for what they are worth, are predicting several inches to two feet of snow starting Saturday night into Sunday followed by a wintery mix of sleet and rain and possible high winds. Temperatures are expected to drop, and we could experience flash freezing.

Our local road crews will be working to keep our roads clear and safe as they always do, and throughout this storm Chip and I will be in touch with NYSEG, state and county officials, as necessary.

Given these conditions, we could experience power outages. Should that happen and they are extensive, we will open the Town Hall in Long Lake and the school in Raquette Lake for people to go and stay warm. If you need a ride, call my home phone 518-624-3894 or my cell 518-514-1147 and we’ll make arrangements for transportation.

The important thing is that everyone stays safe. Don’t travel unless absolutely necessary, check on your neighbors and call if you need help.

Finally, please share this with your friends and family that might not see it on social media.

Clark J. Seaman
Long Lake Town Supervisor

Long Lake will be hosting Winter Carnival on Saturday, January 19th at Mt. Sabattis starting at Noon.  This event will go on as scheduled.

Electrical Outage Information November 2018


Report your outage interruption by contacting:  
The Honorable Andrew M. Cuomo
Governor of New York State
NYS State Capitol Building
Albany, NY 12224
Phone:  1-518-474-8390
Website: https://www.governor.ny.gov/



By Telephone:
Helpline (general complaints and inquiries):
1-800-342-3377 (8:30 am – 4:00 pm)
By Mail:Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223

Outage Listing and Length.

This is not a complete list of outages, this is a summary of the longest and most disruptive outages. For a complete list visit the Long Lake Town Clerk’s Office.

Town of Long Lake  NYSEG Outages Major Power Outages 2018 

Date                    Duration        Comments
7/1/18                 7 hours
7/25/18               4 hrs
11/9 – 11/10        4 hrs            No Frontier phone AT&T Cellular phone or            

                                               Frontier internet service either. 
11/23/18             6 hrs             There was a low temperature this day of -17       

                                               degrees. No Frontier phone, ATT cell phone or            

                                               Frontier internet service either.
11/25/18             3 hrs.
11/28 – 29/2018  4 hours          3 separate outages totaling 4 hrs.



Complaints for 

Internet, Cell Phone, Propane, Heating Oil

NYS Attorney General @ 1-800-771-7755 or  on line www.ag.ny.gov

Always call your utility company first to try and resolve the problem.

To report a power outage.  

NYSEG           1.800.572.1131
National Grid: 1.800-867-5222

Power Outage News Adk Daily Enterprise

Power Outage and Phone Outage Where to Lodge Complaints

Due to ongoing power outages and phone line outages in Long Lake and Raquette Lake, NY we have compiled a list for local consumers to contact utitlity companies and places to lodge complaints.  We will add to this list as more information becomes available. 

In addition to the power being out the frontier phone lines and AT&T Cell phone service is also currently out.

How to lodge a complaint regarding power outages.

First call NYSEG and report outage so they have it on record. Phone number to report outage is 800.572.1131

For Frontier Telephone Outage – 1.800.921.8101 

Then contact the NYS Public Service Commission. You can call them at 1-888-697-7728 (8:30 am – 4:00 pm)

Filing a complaint on-line with Public Service Commission


Governor Andrew Cuomo

Contact by phone:1-518-474-8390
Office hours: 9:00am to 5:00pm

Contact us by mail:
The Honorable Andrew M. Cuomo
Governor of New York State
NYS State Capitol Building
Albany, NY 12224

NYSEG – Won’t accept phone complaints – but email customer service at:

National Grid Report a Power Outage
Report online or call 1-800-867-5222
24 hours a day, every day.

Social Media is a great way to get attention regarding on-going utility issues.  Here are some helpful twitter accounts to make some noise 


NYSEG Twitter https://twitter.com/NYSEandG

Governor Cuomo Twitter https://twitter.com/NYGovCuomo

Senator Tedisco Twitter https://twitter.com/JamesTedisco

Frontier Twitter https://twitter.com/askfrontier


Raquette Lake Rescue Squad

Raquette Lake Fire Department

Non-emergency phone: 315-354-4644

NYS Police Troop B Headquarters

Long Lake Rescue Squad

Long Lake Fire Department

Non-emergency phone: 624-6661

Hamilton County Sheriff

Long Lake