Due to ongoing power outages and phone line outages in Long Lake and Raquette Lake, NY we have compiled a list for local consumers to contact utitlity companies and places to lodge complaints. We will add to this list as more information becomes available.
In addition to the power being out the frontier phone lines and AT&T Cell phone service is also currently out.
How to lodge a complaint regarding power outages.
First call NYSEG and report outage so they have it on record. Phone number to report outage is 800.572.1131
For Frontier Telephone Outage – 1.800.921.8101
Then contact the NYS Public Service Commission. You can call them at 1-888-697-7728 (8:30 am – 4:00 pm)
Filing a complaint on-line with Public Service Commission
Governor Andrew Cuomo
Contact by phone:1-518-474-8390
Office hours: 9:00am to 5:00pm
Contact us by mail:
The Honorable Andrew M. Cuomo
Governor of New York State
NYS State Capitol Building
Albany, NY 12224
NYSEG – Won’t accept phone complaints – but email customer service at:
National Grid Report a Power Outage
Report online or call 1-800-867-5222
24 hours a day, every day.
Social Media is a great way to get attention regarding on-going utility issues. Here are some helpful twitter accounts to make some noise
NYSEG Twitter https://twitter.com/NYSEandG
Governor Cuomo Twitter https://twitter.com/NYGovCuomo
Senator Tedisco Twitter https://twitter.com/JamesTedisco
Frontier Twitter https://twitter.com/askfrontier